Privacy Policy
This Privacy Policy explains how Vestilab handles personal information collected through the marketing website at vestilab.ai. It does not cover product engagements with Atelier, Maison, or Chevalière, which are governed by separate written agreements signed with our clients.
1. Who we are
Vestilab is an AI lab based in Austin, Texas. Mailing address: 10528 Steinbeck Dr., Austin, TX 78747, United States. For privacy questions, contact [email protected].
2. What we collect
On this website we collect only what you submit directly. That currently means the email address you enter into the access / waitlist form, plus any free-text content you choose to send by email. We do not deploy third-party analytics, behavioral tracking, advertising pixels, or session-replay tools on this site.
Standard server logs (IP address, user agent, request path, timestamp) are generated by our hosting provider for operational purposes such as security and rate-limiting. These logs are retained for a short rolling window and are not used to build individual profiles.
3. How we use your information
- To respond to waitlist requests, inquiries, and other messages you initiate.
- To send occasional updates about Vestilab’s launch and product milestones, only when you have explicitly requested them. You can unsubscribe at any time.
- To operate, secure, and improve the website itself.
We do not sell personal information. We do not share it with advertisers. We do not enrich it with third-party data brokers.
4. Maison Panels and licensed behavioral data
Maison is a synthetic research platform. The personas it composes are built from licensed behavioral and macroeconomic data sets sourced under written agreements with the originating providers. Maison does not consume data submitted through this website, and individuals on this site are never represented inside a Maison panel. Use of Maison is governed by separate client agreements that include data-handling terms specific to each engagement.
5. Service providers
We rely on a small number of vendors to operate the site (infrastructure hosting, transactional email, domain DNS). These providers receive only the minimum information necessary to perform their function and are bound by their own contractual and security obligations to us.
6. Cookies
This site does not set tracking or advertising cookies. Any strictly necessary cookies used by our hosting layer are described in our Cookie Policy.
7. Your rights
Depending on where you live, you may have rights under data protection laws such as the EU and UK GDPR, the California Consumer Privacy Act, or similar regimes. These typically include the right to access, correct, delete, or port the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, email [email protected]. We will respond within the timeframe required by applicable law.
8. International transfers
Vestilab is based in the United States and our infrastructure runs on US-based servers. If you contact us from outside the US, your information will be transferred to and processed in the US under appropriate safeguards.
9. Security
We use industry-standard technical and organizational measures (TLS in transit, restricted access, hardened hosting) to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security of data transmitted over the internet.
10. Children
This site is not directed to children under the age of 16, and we do not knowingly collect personal information from them. If you believe a child has submitted information through this site, contact us and we will delete it.
11. Retention
We keep waitlist and contact information for as long as necessary to communicate with you about the lab, or until you ask us to delete it. Server logs are rotated on a rolling basis.
12. Changes to this policy
We may update this Privacy Policy as Vestilab evolves. Material changes will be reflected in the “Last updated” date at the top of this page. Continued use of the site after a change constitutes acceptance of the updated policy.
13. Contact
Questions, requests, or concerns about privacy: [email protected].